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TBS145 Why you should hug your haters and love bad reviews
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tradies in business podcast
tradies in business podcast
tradies in business podcast

Hug your haters

It’s the new way to improve your customer service and get the jump on your competition.  

Most people hate getting negative feedback or ‘constructive criticism’ especially when it’s about our businesses.

One question we get asked a lot here at the Show is “how can I get less bad reviews from customers?”

Well, we lift the lid on customer complaints, bad reviews and all the other scary customer feedback you might receive and in fact, talk about why you should embrace your bad reviews!  Better still, we talk about how to turn an unhappy customer into a raving fan…

Want more great advice to start or grow your business? Check out the Tradies Business Toolkit for less than $1 a day 

 

Tradies In Business

Ft. Nicole And Warrick

Whether you’re a plumber, electrician, builder, motor mechanic, landscaper, tiler, glazier, painter, carpenter, concretor or any of the myriad of trades and contractors that keep the world running, this podcast has been produced with you in mind. Your hosts, Warrick ‘Waz’ Bidwell and Nicole ‘Nic’ Cox, were both born into tradie families and have first hand experience of the gut busting, money stress and pressures that trade businesses can place on their owners and their families! Nic and Waz strongly believe in the opportunity that exists for all tradie business owners to create a flexible, financially secure business for now and for their families’ future. Waz and Nic interview guests on a range of topics such as marketing, finance, human resources, legal issues, mindset, motivation, physical and mental health, industry updates and more! They love a laugh and a good story so tune in for a unique look at how to ‘get off the tools’ and break the cycle of financial hardship and stress to create the trade business you really wanted!

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